Our program is based on the belief that families of children with disabilities benefit from the mutual support and knowledge that can be shared by other families. All of our staff are parents of children with special needs. Our six Regional Coordinators are located in each of the Department of Public Health satellite offices and available to parents and professionals to provide information on resources available in the region, the state, and across the country. Family TIES does not offer any medical advice, nor do we make referrals to any particular physician, clinic, or agency. We provide options by informing families of their community resources. Our Regional Coordinators provide information on public benefits, support groups, recreational activities, upcoming conferences, etc. If we cannot personally give you the information right away, we can connect you with the people who can.
- Call our toll free phone line 800-905-TIES (8437) or contact a Regional Coordinator directly at one of the Department of Public Health satellite offices.
- Information on a wide variety of topics, including community resources and services, programs for children and youth with special health needs, public benefits and support groups.
- Connect with a Coordinator who has life experience parenting a child with a special health need.
Find Your Regional Coordinator
Linda Surprenant – Northampton Office
PH: 413-586-7525, x3178
Pauline Menchin – Marlborough Office
Bonnie Thompson – Tewksbury Office
PH: 978-851-7261 x 4018
Sarah Jefferson – Canton Office
Sara Asmerom – Boston Office
Valeryia Pedersen-Canton Office